Knovia.ai – Privacy Policy

1. Information We Collect

We collect data directly provided by you, data generated by our platform, and data obtained from third-party integrations. All categories below are derived from the Knovia Predictor Framework.

1.1 Personal Identification Data

• Name
• Email address
• Phone number
• Date of birth (optional)
• Gender (optional)
• City/State of residence
• College name, degree details, graduation year

1.2 Profile, Resume & Branding Data

Including all data entered manually, uploaded, or parsed:

• Resume (PDF/DOCX only) and its contents
• Education details
• Experience, internships, freelance work
• Projects
• Certifications
• Uploaded certificates and URLs
• Skills added manually
• Skills extracted by AI
• LinkedIn profile link and reachability validation
• GitHub username, API-validated profile metadata, repository update timestamps

1.3 Technical Skill Evidence Data

• Resume-extracted skills
• GitHub repositories metadata (public only)
• Assessments taken on Knovia
• Code artefacts extracted through GitHub API
• Verified experience data (mentor/manager confirmations)
• Certificates uploaded + admin approval logs
• Manual entries
• Combined Evidence Confidence Factor calculations

1.4 Learning & Certifications Data

• Certifications and proof files
• Course completions (from Udemy, Coursera, LinkedIn Learning, etc.)
• Degree completion details
• Learning activity timestamps
• Learning Quotient computation metadata

1.5 Behavioural & Track Record Data

• Internship start/end dates
• Freelance project dates
• Mentor/employer feedback rating
• GitHub repo update timestamps
• Timeline continuity of activity
• Consistency & Cadence score calculations

1.6 System & Usage Data

Automatically collected:

• Device information, IP address
• Browser/OS metadata
• Log data, session data
• Cookies, local storage

1.7 Generated Data (AI & Analytics)

Knovia creates derivative information from your inputs:

• Skill Gap Reports
• ATS-friendly resumes
• Role Fitment Score
• Skill Evidence Confidence Factors
• Combined Predictor Dashboard
• AI-generated suggestions and insights
• Match scores based on LLM processing

These outputs are generated using Azure Cloud and OpenAI APIs.

2. How We Use Your Information

Your data is used strictly and only for delivering the Knovia.ai service:

2.1 To Generate Employability Scores & Insights

Including:

• Resume analysis
• Skill extraction
• Evidence scoring
• Learning Quotient calculation
• Behavioural predictor scoring
• Final Knovia Score

2.2 To Provide AI-Generated Text, Insights, & Skill Gap Reports

We use OpenAI LLMs through secure API calls (no training on your data).

2.3 To Improve Platform Accuracy

• Model evaluation
• Predictor improvements
• Internal analytics
• Bug resolution
• Feature development

2.4 To Validate Your Profiles

• GitHub API verification
• LinkedIn URL validation
• Certificate authenticity checks

2.5 To Communicate With You

• Account notifications
• Score reports
• Feedback requests
• Feature updates

2.6 To Enforce Platform Safety and Compliance

• Fraud detection
• Account protection
• Legal and regulatory compliance

3. How We Store and Protect Your Data

3. 1 Hosting & Storage

Your data is hosted on Microsoft Azure Cloud.

Azure ensures:

• ISO 27001
• SOC 2
• GDPR-equivalent controls
• Encryption at rest and in transit

3.2 AI Processing

AI processing happens securely via:

• OpenAI APIs (data not used to train models; no retention beyond 30 days; no human review)
• No Fine-Tuning using personal data without explicit consent

3.3 Security Practices

We implement:

• Encryption in transit (HTTPS/TLS)
• Secure storage on Azure services
• Access controls for internal systems
• Logging and monitoring tools
• Periodic security reviews

4. How We Share Your Information

We do not sell, rent, or trade your data. We may share it only with:

4. 1 Service Providers

• Microsoft Azure (hosting + compute)
• OpenAI (LLM text generation)
• Email service providers
• Authentication services

4.2 Recruiters (ONLY with your explicit opt-in)

If you choose "Make my profile visible to recruiters", we may share:

• Your profile details
• Knovia Score
• Skill evidence snapshot

4.3 Legal or Regulatory Authorities

Only when required by law.

5. Your Rights Under Indian Law (DPDPA 2023)

You have the right to:

• Access your data
• Correct or update your data
• Delete your account and all information
• Withdraw consent for any processing
• Nominate another person to exercise rights on your behalf
• Complain to the Data Protection Board

To exercise rights: 📧 privacy@knovia.ai

6. Data Retention

7. Children's Privacy

Knovia is not meant for children below 16 years. We do not knowingly collect data from minors without legal guardian consent.

8. Use of Cookies

Cookies are used for:

• Login sessions
• Personalisation
• Analytics

You may disable cookies, but features may not function fully.

9. International Transfers

Minimal and only for:

• OpenAI API processing (US/EU)
• Cloud redundancy (as per Azure's global architecture)

All transfers use Standard Contractual Clauses (SCCs) or equivalent safeguards.

10. AI Transparency

We are fully transparent about:

• When AI is used
• Where AI is used
• What data is processed by AI
• How AI outputs influence your Knovia Score

We do not:

• Train proprietary AI models on your personal data without additional consent
• Use AI for automated hiring decisions
• Use AI outputs as deterministic judgments

11. Changes to This Privacy Policy

Updates will be posted with a new "Last Updated" date. Material changes will be notified through email or in-app alerts.

12. Contact Us

Neoveda Technologies Pvt Ltd
Email: privacy@knovia.ai
Website: www.knovia.ai